
Ver 4.0
2
For Ricoh Americas Corporation and Ricoh Company Limited Affiliates, Authorized
Dealers/Distributors and Customers Only
OVERVIEW
This document outlines best practices for using Ricoh Universal Printer Drivers in the Microsoft®
Print Server environment. It also details known issues relating to the PCL6 UPD, PS UPD, and Print
Server environments. It is intended to be a guide for use in the planning and pre-deployment
stages of the Ricoh UPD. By reviewing this document thoroughly, you will greatly increase the
success rate of deploying the UPD in your server environment and reduced the amount of client,
server, and application issues that could affect the performance of the UPD.
DESCRIPTION
Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your
fleet of Multifunction Products and Laser Printers. The Universal Print Driver lets you simplify printer
support and lower management costs without sacrificing the features important to your users.
SUPPORT
First, please verify that your model is supported by the Ricoh UPD!
Non-Supported Models
Supported Models
SETUP
Ricoh recommends applying hotfixes associated with the Microsoft
knowledge base (KB) articles listed below. Hotfixes could greatly
increase printing performance!
Hotfixes that are directly associated with Windows Server that may affect
UPD printing.
• KB article 982728 - ”Windows cannot connect to printer” error message when you try to
create a Point and Print connection to a remote printer from a Windows 7 or Windows Server
2008 R2-based client computer
• KB article 983401 - A long delay occurs when you print a large file on a Windows 7 or
Windows Server 2008 R2-based computer
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