Ricoh Remote Communication Gate S Przewodnik Instalacji

Installation Guide1Pre-installation Checks2Installation3After Installation4Uninstallation5AppendixRead this manual carefully before you use this produ

Upgrading from Web SmartDeviceMonitor Professional IS/Standard...453. After InstallationAccess Remote C

1. Pre-installation ChecksThis chapter explains what you can do with Remote Communication Gate S and details the server andinstallation/operation requ

• Remote Communication Gate S Pro with Remote Communication Gate S Pro @Remote Connector*1See p.12 "Overview of Remote Communication Gate S Pro w

Overview of Remote Communication Gate S Pro for @Remote EnterpriseBRW001SWhat You Can Do with Remote Communication Gate S111

Overview of Remote Communication Gate S Pro with Remote Communication Gate SPro @Remote ConnectorBRW005STo use the @Remote service, Remote Communicati

ComponentsFollowing components are provided:Database componentRemote Communication Gate S uses Microsoft's SQL Server 2005 database application t

Component ExplanationImport LDAP ServerCertificateA tool for importing the LDAP server SSL certificate to theAuthentication service of Remote Communic

System RequirementsCheck that the server and administrator's computers satisfy the specifications detailed below.Server RequirementsTo install Re

Item RequirementsSupportedLanguageDutch, English, French, German, Italian, Spanish• Remote Communication Gate S supports only these six languages. If

Client Computer RequirementsTo operate Remote Communication Gate S, the administrator system must meet the following requirements:Administrator's

Item RequirementsSupportedLanguageDutch, English, French, German, Italian, Spanish• Remote Communication Gate S supports only these six languages. If

Item RequirementsOperating System • Windows 2000 Professional/Server/Advanced Server (i386): Service Pack4 or later• Windows XP Home Edition/Professio

• The @Remote service is only available when the server is connected to the Internet.• For details about the settings to be implemented by administrat

Communication PortsRemote Communication Gate S uses the following ports. Refer to this list when configuring RemoteCommunication Gate S.• When Remote

*3This is a sample number. Add all the DCOM ports that were added in the setup of DCOM. Specify a range ofunused port numbers that can be secured cont

Authentication Method Required EnvironmentNotes Authentication Requires a Lotus Domino R5/R6/R6.5/R7 environment.• Set the "LDAP Service" to

Setup FlowThe following diagram represents the flow of Remote Communication Gate S setup.BRW002S• For details about new installation, see p.29 "N

Installation TypeYou can install Remote Communication Gate S using one of the following two procedures:New installationSelect this installation type i

Required SettingsBefore using Remote Communication Gate S, perform the following settings.Web Server SettingsIf you want to use IIS as a Web server, p

3. Click the [Security] tab.4. Select [Local intranet] and click [Sites...].5. Enter the URL below in [Add this Web site to the zone].http://{Remote C

How to Read This ManualSymbolsThe following set of symbols is used in this manual.Indicates a situation that may result in property damage or malfunct

1. Pre-installation Checks281

2. InstallationThis chapter explains the procedure for installing Remote Communication Gate S on a server computer.New InstallationSelect this install

Required Information Description When to useAccess information to usethe domain or server foruser authenticationThe following domains and servers can

• During installation, you are asked to log on to Windows again. Log on as the same user who installedRemote Communication Gate S.Step1: Install SQL S

6. Click [Install] to start the installation of SQL Server 2005.7. Click [Finish] to close the [InstallShield Wizard Complete] screen.DB instance (RDH

4. Read the terms of the license agreement, and if you agree, click [Yes].5. Enter [User Name] and [Company Name], and then click [Next>].• For [Us

• For details about performing regular maintenance of Apache Web server access logs, see"Managing Web Server Log Files", Administrator Opera

Step3: Set authentication method• Decide the authentication method in advance. For details about the authentication method, seep.22 "Available Me

Authentication Method ExplanationBasic Authentication This is an authentication method for registering and managingunique authentication users. It is

Authentication Method ExplanationNotes Authentication User accounts of Notes domains constructed in the network areused.Enter the following data in th

Term ExplanationDiscovery Discovery refers to the process of automatically detecting devicesconnected to the network and devices connected to computer

• If Authentication Manager is already installed and a built-in user password has been set, theauthentication method set by the previously installed A

1. Click [Start] > [All Programs] > [Remote Communication Gate S] > [Activation Tool].• If User Access Control (UAC) is enabled on your syste

Step6: Activate @Remote serviceActivation of the @Remote service can only be performed by a Customer Engineer. For details, contactyour service repres

9. Copy and paste the License code into the text box on the Activation Tool, and then click[Next>].This completes activation.New Installation412

Overwrite InstallationSelect this installation type if you are reinstalling Remote Communication Gate S on a server computer thatalready has the same

5. Check your setup, and then click [Next>].• If the [Windows Security Alert] dialog box appears, click [Unblock] and continue installation.6. Make

2. On the initial screen, select "Server Software".3. Read the warning, and then click [OK].4. Click [Yes].5. Click [Next>].6. Enter the

Upgrading from Web SmartDeviceMonitor Professional IS/StandardUse the following procedure to install Remote Communication Gate S on a computer on whic

8. Check your setup, and then click [Next>] to start the installation of Remote CommunicationGate S.• If the [Windows Security Alert] dialog box ap

3. After InstallationThis chapter explains the initial setup procedure for Remote Communication Gate S after installation.Access Remote Communication

Guides for This SolutionThe following guides are available for Remote Communication Gate S:Remote Communication Gate S Installation Guide (this manual

http://intra.example.org/mgmt• The page located at "/mgmt" is for redirection purposes only. When you access RemoteCommunication Gate S at &

Login to Remote Communication Gate SThe login screen is displayed when you access Remote Communication Gate S via its URL.1. Enter the built-in user i

• If you are using Remote Communication Gate S for the first time, take a moment to read the informationthat appears when you click the [Readme] icon.

Setup WizardAfter the installation, configure the initial settings to use Remote Communication Gate S.Initial SettingsInitial Settings Wizard consists

You must create categories to perform group management. You can consolidate groups into preferredcategories such as by department, by floor, etc. You

Setting DescriptionIcon color: Select an icon color for a newly created group database.• [Blue]• [Green]• [Yellow]• Default: [Blue]Comment: Enter any

3. Click [OK].For details about other settings, batch grouping, or creating a map, see Administrator OperationsGuide.4. Click [Next].HTTP Proxy Settin

Setting DescriptionPort No.: Enter the port number to use for communicating with the proxy server.<User authentication>Setting DescriptionUser a

1. On the [Email Settings] screen, set each item.<SMTP>Setting DescriptionSMTP server: Enter the SMTP server host name or IP address.SMTP port N

Setting DescriptionAuthenticationaccount:Enter the user name for authentication with the POP3 server.Authenticationpassword:Enter the password for aut

Important•TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:• THE SUPPLIER SHALL NOT BE LIABLE FOR THE RESULT OF OPERATION OF THIS SOFTWAREOR THE USE

Setting DescriptionInterval betweenpolling for statusinformationSpecify the frequency at which Remote Communication Gate S pollsdevices for their stat

<Excluded IP Address>Setting DescriptionStarting address: Enter the starting IP address of the IP address range that you want toexclude.Ending a

1. On the [Discovery Settings] screen, set each item.Select search target deviceSetting DescriptionSelect search targetdeviceSelect the discovery targ

Setting DescriptionPassword: Enter the password of the account.Domain name: Enter the name of the domain that you want to search.ProtocolSetting Descr

Setting DescriptionSNMPv3 User name: Enter the user name of a device administratorset in the device.• Default: adminPassword: Enter the password for t

Search rangeSetting DescriptionSearch method Select which method to use for search.• [Network Search]• [Broadcast]• Default: [Network Search]Specify s

Specify scheduleSetting DescriptionSchedule: Specify the discovery schedule.• [Immediate]Perform discovery immediately after you have finished configu

4. Click [Next].Device discovery will be performed according to your settings. Depending on your networkenvironment, discovery may take some time to c

3. After Installation663

4. UninstallationThis chapter explains the procedures for uninstalling Remote Communication Gate S.UninstallationFor details about making a backup usi

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Files Remaining after UninstallationThe folders listed below and some of the files they contain remain stored in the computer after uninstallation(ass

5. AppendixTroubleshootingIf problems occur during setup of Remote Communication Gate S, take the remedial actions indicated inthe following table.Pro

Problem Cause and SolutionsRemote Communication GateS has not been uninstalledcorrectly.Stop the Remote Communication Gate S service before you uninst

INDEX @Remote requirements...19@Remote service...9AAbout Rem

PPackage...2Packager...2,

© 2008-2010

Installation Guide M371-8600B EN GB EN US

Microsoft® Windows Server® 2003 Standard EditionMicrosoft® Windows Server® 2003 Enterprise Edition• The product names of Windows Server 2003 R2 are as

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