
Service
Environment
Solutions
Green Vision
Ricoh’s environmental management policy is one of our highest corporate priorities
and places us amongst the leaders in environmental management and corporate social
responsibility.
Our vision as a global organisation is to reduce our environmental footprint collectively
to 1/8th of our year 2000 level by 2050. To achieve this target, we are harnessing
our expertise and capacity for technical innovation and combining it with our human
and financial resources to execute meaningful initiatives in support of this vision both
globally as well as locally.
Responsive Service
At Ricoh we are dedicated to offering our customers the highest level of service and
maintenance; that is why our service response times average a mere four hours and you
have access to over 500 manufacturer-trained technicians across the country.
To place a service call or to speak with one of our friendly customer service agents,
simply phone our national contact centre on 1800 181 002 between 8am – 8pm EST.
Business Solutions Group
When you buy a Ricoh device you gain access to our Business Solutions Group
– a dedicated software support centre. Come to us with your challenge and we
will identify the solution, source it internally, or develop one specifically to suit
your business and integrate into your existing systems.
The Business Solutions Group works closely with customers and application developers
to extend the efficiencies of Ricoh’s software-enabled copiers and printers in order to
meet specific business needs.
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