Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety In
DisclaimerContents of this manual are subject to change without prior notice.In no event will the company be liable for direct, indirect, special, inc
M109-8604USENGBEN
Model-Specific InformationThis section explains how to identify the region to which your printer belongs.There is a label on the rear of the printer,
Guide to Names and Functions of ComponentsGuide to Components• Do not obstruct the ventilation holes by placing objects near or against them. If the p
CSJ250See p.16 "Guide to the Names and Functions of the Printer's Control Panel".4. Front coverOpen this cover when replacing the waste
12. VentsTo prevent overheating, heat from internal components is released through these vents. Malfunctions andfailure can result if these vents are
8. Optional interface board slotOptional interface boards can be inserted.Insert an optional wireless LAN interface board or IEEE 1284 interface board
5. Intermediate transfer unitIf the following message appears on the control panel, replace the intermediate transfer unit:• "Replacemnt Requird:
Guide to functions of the printer's internal options1342CSJ3121. SD memory card options• Camera direct print cardAllows you to directly print ima
• If you want to use two or more SD cards that can be inserted in the same slot, contact your sales orservice representative.Guide to the Names and Fu
7. [Suspend/Resume] keyPress this to suspend the print job currently being processed. The indicator remains lit as long as the job issuspended.To resu
Turning On/Off the PowerThis section describes how to turn on/off the printer.Turing On the Power1. Make sure the power cord is firmly plugged into th
1. Push the main power switch.CSJ313The main power is turned off automatically when the shutdown process is complete.If the shutdown display does not
Power Off with ECO Night SensorThe printer detects the low ambient light level and turning off the power at night automatically. Fordetails about sett
Displaying the Printer Configuration ScreensThis section describes how to display the configuration screen of the printer.Displaying the Printer Confi
In the guest mode, the printer status, settings, and print job status can be viewed, but the printersettings cannot be changed.Administrator modeThis
2. Loading PaperThis chapter describes available trays for each paper size and type, and explains how to load paper inpaper trays.Paper Specifications
Metric sizesPaper sizeBypasstrayTray 1 Tray 2–4A3 297 × 420 mm A BA4 210 × 297 mm A BA5 148 × 210 mm A B CA5 148 × 210 mm A B -A6 105 × 148 mm A B -B4
Paper sizeBypasstrayTray 1 Tray 2–481/2 × 11 8.5" × 11" A B81/4 × 14 8.25" × 14" A C -81/4 × 13 8.25" × 13" A B C8 × 13
Imperial sizesTray Horizontal size Vertical sizeBypass tray 2.52” to 11.69” 5.00” to 49.60”Tray 1*3.55” to 11.69” 5.83” to 17.00”Tray 2 - 4 5.50” to 1
Paper typePaper weightNo.Bypass tray Tray 1 Tray 2–4Letterhead Paper 1 to 7*1APreprinted Paper 1 to 7*1ABond Paper 1 to 7*1ACardstock Paper 1 to 7*1AL
TABLE OF CONTENTSManuals for This Machine...
Paper Precautions• Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind ofconductive paper. Doing so risks fire.Precaut
• Once opened, store paper in plastic bags.Print AreaThe following shows the recommended print area for paper printed with this printer.CEC2442331441.
Loading Paper into Paper TraysIn the following example procedure, paper is loaded into Tray 1.• When loading paper, take care not to trap or injure yo
CSJ2522. Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of theprinter.CSH054Place the tray on a flat su
4. Pinch the end guide and slide it inward to match the standard size.CSJ2535. When loading paper into Trays 2 to 4, slide the two switches at the bot
CSJ1218. Adjust the paper guides to close any gaps.Do not move paper loaded in the tray more than a few millimeters.Moving the loaded paper excessivel
Extending Tray 1When loading paper larger than A4 or 81/2 × 11 into Tray 1, extend the tray and attach the papertray cover.1. Pull the tray out of t
4. After inserting the tray into the printer, attach the paper tray cover. Lift the rear cover,hold it horizontally, and then attach the paper tray co
Loading Paper into the Bypass Tray• For details about trays that can be loaded for each paper size and type, see p.23 "PaperSpecifications".
2. Slide both sides of the paper guide outward, and then load paper print side down until itstops.112CSJ1263. Adjust both sides of the paper guide to
When the Printed Color Changes...49Set
Loading Orientation-Fixed Paper or Two-SidedPaperOrientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, o
• To print on letterhead paper when [Letterhead Setting] is set to [Auto Detect], you must specify[Letterhead] for the paper type in the printer drive
Loading EnvelopesThis section gives you various details about and recommendations concerning envelopes.Specifications of Envelopes• Do not use window
Orientation Paper tray 1 Bypass trayEnvelopes • Flaps: open• Bottom side of envelopes:toward the front of theprinter• Side to be printed: face up• Fla
• Certain types of envelopes might be output creased, dirtied, or misprinted. If you are printing asolid color on an envelope, lines may appear where
2. Click the [Paper] tab, and then configure the following settings:• Input Tray:Select the paper tray where the envelopes are loaded.• Document Size:
6. Switch the "Feature Sets:" menu to configure the following settings:• Paper Type:Select [Envelope].7. Change any other print settings as
3. TroubleshootingThis chapter provides solutions to common problems and it also explains how to correct unwanted printresults.When a Panel Tone Beeps
When You Have Problems Operating thePrinterThis section describes common problems and messages. If other messages appear, follow theinstructions displ
Problem Causes SolutionsPrint images are printed onthe reverse side of thepaper.You may have loaded thepaper incorrectly.• Load paper into the paper t
Manuals for This MachineRead this manual carefully before using this machine.Refer to the manuals that are relevant to what you want to do with the ma
When the Color Registration ShiftsAfter moving the printer, printing on thick paper, or printing repeatedly for some time, color degradationmay occur.
When the Printed Color ChangesColor gradation during color printing can change slightly, depending on a number of factors. If youprint the same file r
3. Select [Color Calibration] Press [OK]4. Select [Adjust Auto Density] Press [OK]A confirmation message appears. Press [OK] to adjust Auto Densit
BFL359S1. K (black) correction valueUsed to adjust the color printed when only black toner is used. The currently set correction value isprinted in re
When the Printing Position ChangesYou can adjust the printing position. Normally you do not need to update the printing position.However, updating is
CQT692: Print Area: Paper Feed Direction11. Print the test sheet to confirm the adjustment result.When the Printing Position Changes53
If USB Connection FailsProblem Causes SolutionsThe printer is notautomatically recognized.The USB cable is notconnected properly.Disconnect the USB ca
When Messages Are DisplayedThis section describes the principal messages that appear on the display panel, error logs or reports. Ifother messages app
Resetting Job...The printer is resetting the print job. Wait a while.Setting change...The printer is applying the changes made to its settings. Wait a
Add Toner: (Color)The toner has run out. Replace the toner cartridge. For details, see "Adding Toner", OperatingInstructions. Out of tonerT
• Enable SSL (Secure Sockets Layer) Encryption.• Change the user name and password of the administrator using Web Image Monitor.For details, see "
Connect failed:WirelessCard Turn power off, check card.Check that a wireless LAN board is installed.Check that it is a supported board. If it is, chec
Load paper in (tray name) or [Cancel] to FormFeed.There is no paper in the specified tray. Load the specified paper in the tray, press [JobReset] to r
Replacmnt Requird:PCU:BlackYou need to replace the black drum unit. For details, see "Replacing Other Consumables", OperatingInstructions.Re
Set the Drum Unit correctly.The drum unit may not be installed correctly. Turn the printer off and re-install the drum unit. Using a drycloth, careful
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page inconjunction with the error log. For details about ho
Classification Code ErrorThe classification code is not specified with the printer driver.For details about how to specify classification code setting
File System Full.The PDF file does not print out because the capacity of the file system is full.Delete all unnecessary files from the hard disk, or d
Memory Retrieval Error.A memory allocation error occurred.Turn off the main power switch and then back on again. If the message appears again, replace
Checking the Error LogIf files could not be stored due to printing errors, identify the cause of the errors by checking the error logon the control pa
When You Cannot PrintIs the power on?Confirm that the cable is securely plugged into both the power outlet and the printer.Turn on the power.Does the
Manuals ListManual NamePrinted ManualProvidedPDF ManualProvidedHTML ManualProvidedUser Guide No Yes NoRead This First Yes No NoQuick Installation Guid
Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, eithermove to a location where it is good, or remove o
Other Printing ProblemsThis section describes the likely causes of and possible solutions for problems that can occur whenprinting from a computer.Whe
Color shift occurs.• If the colors are different from what you expect, perform [Color Registration].For details, see p.48 "When the Color Registr
• Adjust the end guide and both side paper guides to match the paper size. See p.30 "LoadingPaper into Paper Trays".White/Black lines appear
• The fusing unit is deteriorated or damaged. Replace the unit.For details, see "Replacing Other Consumables", Operating Instructions.When p
The Printed Image Is Different from the Image on the ComputerThe printed image is different from the image on the computer's display.• When you u
using PDF Direct Print and Letter size paper is loaded in the paper tray, or vice versa, the file will beprinted out.The color of the printout is diff
• Toner cartridge is almost depleted. When the "Toner is almost empty." message appears on thedisplay panel, or the toner indicator on the i
• If "Waiting for print data..." appears on the display, the printer is now warming up. Wait for awhile.• The printer is adjusting the color
• Access the printer using a Web browser, log in as an Administrator on Web Image Monitor, andthen confirm the following settings in [Auto Email Notif
• If the printer is still not operating satisfactorily, contact your sales or service representative. Contactthe store where the printer was purchased
When PictBridge Printing Does Not WorkProblem Causes SolutionsPictBridge is not available. There is a problem with theUSB connection or thePictBridge
Removing Jammed PaperAn error message appears if a paper misfeed occurs. The error message gives the location of themisfeed.Check the location and rem
Misfeed Tray 11. Pull the front cover open lever, and then open the front cover with both hands carefully.12CSJ1282.Carefully pull the jammed paper up
4. Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of theprinter.CSJ1315. Pull out the jammed paper care
7. Close the front cover with both hands carefully.CSJ134• When closing the front cover, push the upper side of the cover firmly. After closing the co
3. Close the bypass tray.CSJ3224. Pull the front cover open lever, and then open the front cover with both hands carefully.12CSJ1285. Pull out the jam
6. Close the front cover with both hands carefully.CSJ134• When closing the front cover, push the upper side of the cover firmly. After closing the co
2. Pull out the jammed paper carefully.CSJ1393. Close the front cover with both hands carefully.CSJ134• When closing the front cover, push the upper s
1. Pull the front cover open lever, and then open the front cover with both hands carefully.12CSJ1282. Pull out the jammed paper carefully.CSJ1413. If
1. Getting StartedThis section describes the symbols used in the manuals supplied with the printer, names and functions ofcomponents and how to displa
4. If you cannot see the jammed paper, pull the tabs on the fusing unit to open the cover,and then check if the paper is jammed.CSH0155. If you can se
Paper Misfeed Message (Y)The following messages are displayed according to the tray where the paper is jammed:• " (Y1) Open the part as shown an
3. If you cannot see the jammed paper or remove it, lift the front side of the tray, and thenpull it out of the printer.CSJ1464. Pull out the jammed p
CSJ2655. Hold the tray with both hands, slide it along the rails of the paper feed unit, and thenpush it straight in.CSJ269Paper Misfeed Message (Z)Th
2. Carefully remove jammed paper under the paper transfer unit.CSJ1483. If you cannot pull out the paper, remove it by turning the knob on the right e
4. If paper is jammed in the upper side of the transfer unit, pull it upward.CSJ1405. Close the front cover with both hands carefully.CSJ134• When clo
TrademarksAdobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of AdobeSystems Incorporated in the United State
Microsoft® Windows Server® 2003 R2 Enterprise Edition• The product names of Windows Server 2008 are as follows:Microsoft® Windows Server® 2008 Standar
MEMO96 EN GB EN US M109-8604
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